POLICIES:
PAYMENTS:
Payments by mail may only be made with money
order, bank check, cashiers check, or personal check. Upon receipt
and acceptance of payment, the order will be entered into the production
schedule. Personal checks must clear the bank before an order will
be scheduled.
We
will accept cash but only if you visit our shop and make a direct
payment.
Credit
and debit cards are not accepted at this time.
PACKAGING and SHIPPING:
The fixtures are packaged in heavy-duty cardboard
containers. The handling and packaging costs are included in the
price of each fixture.
At
this time, we only ship to the locations within the United States,
including Alaska and Hawaii.
Shipping
costs are the responsibility of the purchaser. When an order is
being placed, we will confirm the shipping weight and cost which
must be included with the payment.
Packages
may be shipped United States Postal Service or United Parcel Service.
Please indicate your preference when ordering. Large orders may
require separate shipments or other ground transportation. We can
discuss alternate shipping options at the time of the order.
We
will notify you by e-mail of the tracking number when the shipment
leaves our shop. You can then track the progress online at www.usps.com
or www.ups.com.
INSURANCE:
There is an extra charge for insuring all
packages sent USPS Priority Mail and all UPS packages valued over
$100.00. We strongly recommend that your fixtures be insured as
we cannot be responsible for damage while in transit. We can discuss
the insurance options at the time of the order.
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